F.A.Q'S for Empires Car Detailing & Valeting Services
Q: Why should
I use Empire Mobile Valeting Services
A: For a spectacular finish at reasonable prices and with over 30 years
experience. At Empire Gary treat every client as a VIP, So whether your car is a family vehicle, exotic supercar or classic car you can be assured of our high
service from your initial phone call to your completed valet/detail
because my passion is in my work.
Q: What areas do
you cover?
A: All our car valeters & detailers cover London, Surrey, Essex & Kent
which includes Cobham, Croydon, Oxshott, Crawley, Chelsea, Mayfair, Fulham, West London,South West London, South East London, Leatherhead, Walton on Thames, Hammersmith, Chertsey,
Woking, Chessington, Dorking, Reigate, Crawley,
Horsham, Epsom, Esher, Banstead, Teddington, Kingston, Richmond,
Worcester Park, Cheam, Wimbledon, Thames Ditton, Coulsdon, Colliers Wood
& all villages inbetween, For car detailing & car shows we do travel further.
Q: Can you work
in all weathers?
A: We have a portable canopy so we are
able to work in most weather conditions.
Q: What category
does my car fall into?
A: Here are a few examples of each category:
Small - Ka, G-Wizz, Medium
- Most 4 door family saloons, Large -
Most estate cars, Bentleys, Audi A6, A8, Small 4x4 -
Jeep, BMW X3, X5, and Landrover. Large 4x4 Mercedes R-Class 7 Seaters,
Audi Q7. 2 door
sports cars fall into the medium or large category
depending on make and model as they require more
detailed work.
Q: Are there any
restrictions on where you can clean my
car?
A: For safety and insurance reasons unfortunately
some restrictions may apply. Please discuss
any concerns you may have when booking
your valet.
Q: Are you insured?
A: Yes we are fully insured, upto £5 million.
Q: How often should
I have my car valeted?
A: After your initial valet you should
have a maintenance valet every 2 to 3
weeks. If you have leather seats they should
be re-treated every 6 to 9 months.
Q: ,What products
do you use?
A: We use the finest tried and tested detailing products from around the world, Like Swissvax, Nanolex, DoDo Juice, Zymol, AutoBrite Direct, CQuartz, Gtechniq, Rupes, Flex, Zaino, Victoria Wax, CarPro, Auto Finesse, Poorboy's, R222, 50 Cal, KKD, Collinite, Chemical Guys & many more.
Q: What methods
of payment do you accept.
A: We accept cash, credit / debit cards via our mobile chip and pin machine and we are PCI & DSS compliant, company accounts, Instant bank transfer, Paypal. Please note keys will be handed back once payment has been made. A minimum of £50 deposit is required on all booking to secure some your time & date(T&C's apply)
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